About

As an experienced instructional design and technical writing consultant, I help users thrive amidst change by creating process-based training and performance support materials targeted to each user’s role and aligned with the organization’s goals. 

Clients typically hire me when they are implementing changes to their systems and business processes. They come back, in some cases multiple times, because I produce high-quality deliverables, work quickly, and use SME time efficiently. I prize collaboration and enjoy working with all kinds of people. I relish opportunities to work with other change management and HR professionals.

I love writing and I value people! My satisfaction comes from helping people at all levels gain the knowledge and skills they need to be successful. When employees succeed, customers are better served and the entire organization reaps the return on its strategic investments.